Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We use currier service Ute / Van / Truck for all of our deliveries.

Do You Ship Internationally?

No we don't sell internationally at this stage.

How Long Will It Take To Get My Package?

Your order will normally be delivered within 1 to 5 business days.

PAYMENT

What Payment Methods Are Accepted?

We accepted Paypal.

Is Buying On-Line Safe?

Yes, it safe to purchase on-line.

ORDER & RETURN

How do I place an Order?

You can place your order online through our Aus Kane Website.

How Can I Cancel Or Change My Order?

You can cancel or Change your order any time before you proceed through to checkout.

Do I need an account to place an order?

No you don't need to have account before you can place order.

How Do I Track My Order?

Once your order is processed you can contact us via email or call our hotline.

How Can I Return a Product?

Once you have accepted delivery there is no return or refund.

We’re Here to Help!

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